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Amount to spent for free shipping
Heraklion town: 35.00€ Free shipping
Greece: 55.00€ Free shipping
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FAQ
  • Is it safe to make my order online?

    Yes, it is absolutely safe to make an order and pay it online. Your personal data is transmitted safely to our system.

  • Shipping cost & Delivery

    Free Shipping for orders ... over 55€ for all of Greece over 35€ for the city of Heraklion

  • Is it safe to use my credit card on the website?

    Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.

  • How much is the shipping cost?

    For orders over 55 €, shipping cost is free for all regions of Greece. For orders below 55 € the cost is 3.95€ up to 2kg and then 1.00 € for every extra kilo.

  • How can I make sure that I have completed my purchase correctly?

    Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

  • I forgot my password, what should I do?

    You can retrieve your password easily and simply. Click the "I forgot my password" link, enter the email with which you created your account in our store, and click "Retrieve". In the next few minutes we will send you instructions for creating a new password.

  • How many days does the delivery of an order take?

    Dates and Delivery hours: The delivery process depends on the courier you choose. From our shop your order will be dispatched in 1 to 3 working days, this depends on the volume of orders. After sending the parcel the delivery takes 1-4 days depending on the volume of deliveries of the courier you choose. 2 (Excluded from this rule are the days of promotions and Black Friday, due to the large volume of orders, the preparation and delivery of products takes more time). The delivery days are usualy from Monday to Friday from 9.00 am to 7.00 pm for Athens, Thessaloniki, Patras, Larissa and throughout Crete (Heraklion, Chania, Lassithi and Rethymnon). For the rest of Greece, the delivery times of the respective Transport Company apply.

  • How can I pay my order?

    You can pay your order with one of the following Payment Methods: 1. Payment through credit, debit and prepaid cards 2. Cash on delivery 3. By Deposit to our bank account 4. With Paypal